Guest Survey - Fairfield Hotel Ayr

Would you recommend RAD hotels to friends and family?*

YES
NO

How would you rate the quality and value for money for the services received?*

Did we listen to and deliver all your needs?*

YES
NO

Did you have breakfast with us?*

YES
NO

Please score your breakfast experience*

Was breakfast served in a timely manner?*

YES
NO

Did you have dinner with us?*

YES
NO

Please score your dinner experience*

Was dinner served in a timely manner?*

YES
NO

Did the menu provide enough variety for you?*

Please rate the quality of food served during your stay*

How would you rate the reservation process?*

Were you made to feel welcome on check-in?*

How would you rate the quality of your room?*

How would you rate the cleanliness of your bedroom?*

Have you stayed with RAD before?*

YES
NO

Did any staff member deliver exceptional service? – If so please name them

What was the highlight of your stay?

Do you have any feedback on how we could improve?

Were you asked if you had a RAD loyalty card at any time during your stay?*

YES
NO

How did you hear about us?*

SEARCH ENGINE (E.G. GOOGLE, BING)
REVIEW SITE (E.G. TRIP ADVISOR)
ON LINE BOOKING SITE
ADVERTISEMENT
NEWSPAPER OR MAGAZINE
PERSONAL RECOMMENDATION
PREVIOUSLY STAYED AT THIS HOTEL OR DIFFERENT RAD HOTEL

Your overall score*

Thank you for completing our survey

After submitting the survey you will be redirected to our Google Business page.

We would be grateful if you could leave us a positive review.

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Part of The

RAD Hotel Group

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Royal

Cumnock

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GLASGOW

Brig o' Doon

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Seamill Hydro

Ayrshire